carla

About

Carla Cross, CRB, MA, is president of Carla Cross & Co., a training and coaching company specializing in productivity and profitability. She is a winner of the National Association of Realtors' Educator of the Year award, Washington Association Educator of the Year, former master level CRB instructor, and long-time member of National Speakers' Association. Carla is the author of two comprehensive resources for presenters and trainers: The Ultimate Real Estate Trainers' Guide, and Knock Their Socks Off--a guide to exceptional presentation skills. See them at www.carlacross.com.

Articles by carla

Trainers: Are We Creating ‘Performing Artists’ or ‘Reserach Professors’?

Tuesday, January 19th, 2010

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Are you standing in front of your students to create better performance, or more knowledge? If you are want to train, it’s very important to clarify for yourself exactly what your role is. Why? Because it will determine the outcomes you get. I learned this the hard way.
After graduating in piano performance, I applied to [...]

10 Tips for Training that Pay Off

Friday, January 15th, 2010

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How many of these 10 tips for training do you already have in your programs? Too many times we provide training because it helps us attract people to our company. That’s getting only a partial benefit! If you apply the 10 tips for training below, you will see your training pay off in increased productivity, [...]

Keep ‘Em in the Palm of Your Hand

Monday, January 4th, 2010

Managers, trainers, and even ‘real people’ sometimes have to present in front of three to hundreds of people. Unfortunately, most presenters aren’t trained with the best presentation tools. Instead, they just copy each other. So, we in the audience are frequently bored silly. It doesn’t have to be that way. Take a look at the three speaker tips below to make your next time in front of a few –or many—enjoyable, memorable, and equally enjoyable for your audience.